FAQ

How to contact you?

You can contact me with any inquiry at othersaints.atelier@gmail.com, in English or in French. You can also contact me using Instagram DMs at othersaints.atelier.

Where & how are your items made?

All items on this site are designed and handmade in France, by me- in my room! :)

All artwork & photography used by Other Saints are by me unless stated otherwise. The rabbits featured in the website header are drawn by the lovely Persik.

No AI is ever used in any part of my creative process, and I am firmly against the use of generative AI in general. It is strictly prohibited to use any of my creations for AI-training purposes.

Where do you ship from?

I ship from France.

Do you ship to other countries?

I ship to every destination currently available through the French postal service. If you aren’t sure if your country is available at the moment, you can find more information here.
I do not ship to Russia.

How much does the shipping cost?

The shipping cost will depend on your order’s weight and destination. It will be calculated and shown before checkout. I only ship with tracking.

I have no control over extra customs taxes on arrival. If you order from outside the EU and your country applies an extra fee to foreign packages, it will be your responsibility to pay.

When will my order be shipped out?

Every item is made to order. There is a waiting time estimate on each item’s page, but please keep in mind I am a small creator working by myself, so my creations take a longer time to be made than industrial fashion. You will of course be contacted in case of any unexpected extra delay beyond what’s stated on the item’s listing.

What if there is an issue during shipping?

When your order is shipped, you will be provided with a tracking number. Contact me if any problem arises, and I will of course do my best to help you within my capacity.
However, once the item leaves my hands, I am not responsible for any loss or damage. If an item is returned to me due to a mistake on your part (wrong address, not picking up the item from its delivery point in time, etc), I will ask you to pay for shipping once more before I am able to send it to you a second time.

My body is outside the very restrictive range of standard sizing. Can I ask for a custom fit?

For now, I am still finding my footing and do not offer custom sizing just yet. However, I understand that standard sizes aren’t enough, and I hope to open custom size orders in the future!

Your visuals take clear inspiration from Catholic motifs. Is there an evangelical or otherwise political aspect to your work?

None whatsoever! Other Saints is for everyone, regardless of religion or lack thereof. I simply have a deep appreciation for religious imagery: medieval arts, gothic architecture, biblical imagery, etc- are all of great beauty to me, and are a constant source of inspiration. I myself am an agnostic, chronically ill, transgender creator, who does not support any sort of conservative political agenda.


For any other question, do not hesitate to contact me.